Puerto Rico Premium Outlets announced Thursday it has received a TripAdvisor Certificate of Excellence. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year.
Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.
“We’re very pleased to receive this recognition by TripAdvisor. For us it’s a significant achievement since TripAdvisor is a very important and influential member of the international travel industry,” said Elizabeth López, marketing and new business development director for Puerto Rico Premium Outlets.
“We’re very proud since our shopping mall has always received very good ratings on their website from visiting tourists, and that inspires us to continue providing a high-quality offering and excellent services to both travelers and local shoppers,” she said.
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travellers,” said Heather Leisman, vice president of Industry Marketing, TripAdvisor. “This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions.”