Sea Star Line, LLC has selected Tideworks Technology Inc., a provider of full-service terminal management and planning software solutions, to implement its suite of terminal operating system solutions at its Jacksonville, Fla. and San Juan terminals.
Sea Star will use Tideworks’ complete turnkey solutions under a fully-hosted model to further its efforts to update the terminals’ technology, streamline processes and boost customer service levels, company officials said.
“We’re thrilled to have been selected by Sea Star as its technology partner for this project,” said Michael Schwank, president of Tideworks Technology. “We’re confident that our comprehensive solution and service offerings will enable Sea Star’s terminals to increase operating efficiency and provide a seamless transition under a known total cost of ownership.”
The project includes implementation of several of Tideworks’ software suites to enable Sea Star to exchange information with its trading partners and other enterprise systems.
“Sea Star is investing heavily in modernizing its operations by investing in our terminal infrastructure with a continued key focus on safety,” stated Tim Nolan, president of Sea Star Line. “The application of a commercial terminal operating system under a full-service model will help bring Sea Star’s terminals up to date and poises us well for future growth. We’re very pleased to have selected Tideworks and look forward to working with them.”
As part of the solution for Sea Star, Tideworks will also provide a wide range of professional services to ensure a smooth transition process and first-rate support of the systems after implementation.