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Triple-S recognized for promoting employee well being, performance

Triple-S was also recognized by APA as a Best Practices honoree in the health and safety category for its commitment to employee health. (Credit: © Mauricio Pascual)

Triple-S was also recognized by APA as a Best Practices honoree in the health and safety category for its commitment to employee health. (Credit: © Mauricio Pascual)

In recognition of its efforts to create a healthy, high-performing work environment, Triple-S will receive the American Psychological Association’s 2013 “Psychologically Healthy Workplace Award” at a ceremony in Washington, D.C. last week.

One of four employers from across North America to receive the award this year, Triple-S won in the Large For-Profit category. Triple-S is a previous winner of the Puerto Rico Psychological Association’s territorial-level Psychologically Healthy Workplace Award, qualifying it to be nominated for the APA award.

Triple-S excelled in its efforts to foster employee involvement, health and safety, employee growth and development, work-life balance and employee recognition. Triple-S’s employee growth and development program, called the “Leadership Development Academy,” and the company’s generous paid leave are examples of the workplace practices that helped earn a 2013 award.

Triple-S was also recognized by APA as a Best Practices honoree in the health and safety category for its commitment to employee health.

Triple-S offers a comprehensive onsite health clinic staffed by a physician and occupational health nurse. The company has extensive offerings of medical services, support programs and preventive screenings, all available at work. The clinic has helped with prevention, diagnosis and treatment of both chronic and catastrophic illnesses. The clinic also sponsors weight management programs, lunchtime learning sessions, smoking cessation support and fitness activities.

“At Triple-S, we believe our success depends on the commitment and work of our people. We work very hard to earn our employees’ loyalty through a wide variety of programs and initiatives focused on their wellbeing,” said Triple-S President Ramón M. Ruiz-Comas.

“We offer excellent benefits that positively impact their physical, emotional and financial health, as well as ample opportunities for professional development. As a managed care company, we want our employees to feel that we truly care for them, so that they —in turn— will ‘pay it forward’ in their service to our customers,” he said.

Triple-S’s psychologically healthy workplace practices have reaped rewards for both the organization and its employees. In 2010, while employees saved time and money by visiting the onsite clinic instead of having to attend outside medical appointments, the company avoided a reported $381,843 in lost productivity. And, in climate surveys, an overwhelming majority of employees report enjoying their work and feeling a sense of accomplishment.

“Forward-thinking employers such as Triple-S are taking steps to create a positive work environment where employees can thrive,” said David W. Ballard, PsyD, MBA, head of APA’s Center for Organizational Excellence. “In turn, employees are more engaged and committed to the organization’s success. This shared responsibility for creating a psychologically healthy workplace promotes an organizational culture that values well-being and performance and delivers results on both sides of the equation.”

Author Details
Author Details
Business reporter with 30 years of experience writing for weekly and daily newspapers, as well as trade publications in Puerto Rico. My list of former employers includes Caribbean Business, The San Juan Star, and the Puerto Rico Daily Sun, among others. My areas of expertise include telecommunications, technology, retail, agriculture, tourism, banking and most other segments of Puerto Rico’s economy.
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