Verdanza Hotel announced this week that it has received a TripAdvisor “Certificate of Excellence” award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this award.
“We’re thrilled to receive a TripAdvisor Certificate of Excellence,” said Ricky Newman, General Manager, Verdanza Hotel. “As the only independent full service hotel in the San Juan Metropolitan Area, at Verdanza we strive to offer our customers a memorable experience that combines the best of Puerto Rican hospitality with the services and amenities of a full service hotel. This recognition is evidence that our hard work is not going unnoticed by our guests – and translating into positive reviews on TripAdvisor.”
To qualify for a certificate of excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, vice president of marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”