Bill approved in Puerto Rico to expand utility payment plans for pandemic debts
The Puerto Rico Senate has unanimously approved Senate Bill 257, which would expand payment plan options for electricity and water services to help residents manage utility debts accumulated during the COVID-19 pandemic.
The bill, introduced by San Juan Sen. Juan Oscar Morales, amends Act 39 of 2020 to extend financial relief to consumers who fell behind on payments. Act 39, which had shielded consumers from service shutoffs during the public health emergency, expired with the end of Executive Order 2023-012 — leaving many without clear options to resolve past-due balances.
“We can’t allow repayment structures that ignore the financial reality of our people,” Morales said. “This measure seeks a fair approach that ensures debt recovery while preserving families’ economic stability.”
Under Senate Bill 257, eligible customers would enroll in structured payment plans requiring an initial down payment, with the remaining balance payable over up to 48 monthly installments. The bill prohibits added interest, penalties or administrative fees on these plans.
The measure would apply to both current utility usage and overdue balances, helping residents avoid disconnections while managing debt.
“This is not just about balancing public finances — it’s about helping our people rebuild their economic lives step by step,” Morales said. “The lingering effects of the pandemic are still being felt, and this measure recognizes that reality.”
