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HMS Puerto Rico expands presence in hospital market

HMS's proprietary Emergency Department Information System, available in Puerto Rico, is designed to help hospitals more efficiently triage, track and treat patients who enter through the emergency department.

Tennessee-based Healthcare Management Systems Inc. is significantly expanding its presence in the Puerto Rico market with the establishment of a new office in San Juan to continue building on its relationship with the University of Puerto Rico Hospital and other medical facilities, company officials said Tuesday.

HMS Puerto Rico has also made several strategic hires, including Puerto Rico native Anaida López, a well-known healthcare technology expert, who will manage the operation.

HMS is a company dedicated to providing fully integrated clinical and financial applications with the goal of giving hospitals immediate access to the data they need to make clinical and financial decisions that improve patient care and safety, enhance revenue and improve efficiency of information management.

The company’s proprietary Emergency Department Information System, available in Puerto Rico, is designed to help hospitals more efficiently triage, track and treat patients who enter through the emergency department, while ensuring that all services provided are accurately captured and charged.

“HMS will be an excellent partner for Puerto Rico’s hospitals because the company truly understands this healthcare market and is committed to having a strong island workforce that can implement and support the software locally,” said López, account manager for HMS Puerto Rico.

“I am very excited to be part of HMS Puerto Rico, and I look forward to working very hard to build relationships with providers who want to enhance patient care while improving their hospital’s financial health and operating efficiency with meaningful use certified software from HMS,” she said.

HMS already has a solid relationship with local healthcare providers, including the UPR facility and Doctor’s Center Hospital in Manatí, since 2007. The San Juan teaching hospital currently uses HMS’ core clinical and financial software and will soon implement advanced clinical modules, including computerized provider order entry, she said.

Complementing its experience in the Puerto Rican market, HMS has for 27 years provided clinical and financial applications to approximately 700 mainland hospitals that are very similar to the island’s facilities.

“The majority of our mainland customers have the same community-oriented approach that the island’s hospitals take, so HMS is a very good fit for Puerto Rico’s hospitals,” said Bruce Roberson, vice president of sales for HMS. “HMS already has experience meeting the unique needs of the Puerto Rican hospital environment, and we can deliver the right products at a cost that makes sense. HMS is committed to building long-lasting relationships in Puerto Rico.”

The Puerto Rico expansion reflects the positive impact HMS believes it can have on the island’s hospitals, company officials further noted.

“HMS can create tremendous value for Puerto Rico’s hospitals by providing integrated and leading-edge healthcare information technology that immediately provides the data needed to make informed clinical and financial decisions,” said HMS President Tom Stephenson

“We are very pleased to be making a sizable investment in the people we’re hiring in Puerto Rico, as well as the office located in San Juan and other physical infrastructure we’re building,” he said, without disclosing the specific investment amount. “HMS looks forward to helping improve the health of Puerto Rico’s patients and the hospitals that care for them.”

HMS is participating in this week’s Hospital Association’s annual trade show and convention taking place at the Sheraton Convention Center in Miramar.

Author Details
Author Details
Business reporter with 29 years of experience writing for weekly and daily newspapers, as well as trade publications in Puerto Rico. My list of former employers includes Caribbean Business, The San Juan Star, and the Puerto Rico Daily Sun, among others. My areas of expertise include telecommunications, technology, retail, agriculture, tourism, banking and most other segments of Puerto Rico’s economy.

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