The 700-square-foot store is Läderach’s 51st retail location in the United States and offers an extensive selection of more than 85 varieties of fresh artisanal chocolates, imported directly from Switzerland.
“It was very disheartening to watch my sales team work diligently to book business and make major commitments only to let bureaucrats twiddle their thumbs, wondering if the island needs that business. It certainly created a lot of challenges over the past year, and I can’t say we’ve lost business just yet because it’s early in the day. But it’s a terrible precedent for our industry.”