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“We’re particularly interested in Puerto Rico because we see acceptance, and above all, interest in the implementation of [artificial intelligence (AI)] to impact the daily operation of businesses. Additionally, we see areas where [small- and medium-size enterprises (SMEs)] in Puerto Rico can stand out, such as business performance and productivity, thanks to the implementation of AI.”
— Ineke Geesink, director for SMEs in Central America and the Caribbean at Microsoft, regarding a survey conducted by the company among SMEs in the Americas, which revealed a 61% positive view on AI’s impact.