Robert Mujica, executive director of the Financial Oversight and Management Board, and Omar Marrero, former director of the Financial Advisory Authority and Fiscal Agency. (Credit: Ricardo Arduengo | Centro de Periodismo Investigativo)
“It was very disheartening to watch my sales team work diligently to book business and make major commitments only to let bureaucrats twiddle their thumbs, wondering if the island needs that business. It certainly created a lot of challenges over the past year, and I can’t say we’ve lost business just yet because it’s early in the day. But it’s a terrible precedent for our industry.”