T-Mobile opens satellite ‘Text to 911’ to all users
T-Mobile is expanding access to its satellite-powered Text to 911 capability, making the emergency feature available to any wireless user with a compatible smartphone in areas without traditional cellular coverage.
The service, which operates through the company’s T-Satellite system in partnership with Starlink, offers emergency connectivity in more than 500,000 square miles of the United States that lack cell tower coverage.
News is my Business confirmed that the service is also being extended to Puerto Rico, increasing off-grid safety options for residents and visitors.
T-Satellite connects phones directly to a network of more than 650 satellites orbiting about 200 miles above Earth. When a cell signal drops, compatible phones automatically switch to satellite connectivity.
As the company explained, “no special settings, no pointing your phone at the sky — it just works.”
The feature is intended to assist people in remote or obstructed areas, such as hikers or drivers traveling through rural regions.
Mike Katz, T-Mobile’s president of marketing, strategy and products, said the expansion addresses the need for broader emergency communication.
“T-Mobile Text to 911 with T-Satellite gives peace of mind. It’s there when you need it the most,” he said. “And it’s too important to keep gated.”
Sending a satellite-based text to 911 works the same as any standard message: Users type their note, enter 911 in the recipient field and press send. The service is free for anyone who enrolls, regardless of their carrier.
For those who want expanded satellite services, T-Satellite can be added for $10 a month to include messaging, data and location features. Customers on certain T-Mobile plans receive the full service as part of their package.
The company said expanding access to all compatible devices is intended to ensure that “if you can see the sky, you’re connected,” extending critical safety access to millions of users.
