Study: Banking clients ‘more satisfied’ with credit unions
December 10, 2014
Tired of ATM fees, overdraft penalties, charges for checking account maintenance, among other service expenses, customers are tilting more toward credit unions over commercial banks, the most recent report by the American Customer Satisfaction Index, overseen in Puerto Rico by Anderson Research International, concluded.
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Anderson Research Puerto Rico launches new index
September 9, 2013
Public and private companies doing business in Puerto Rico will begin benefiting from the tools offered through the Customer Satisfaction Index, a scientifically proven and patented methodology by The American Customer Satisfaction Index to be introduced to the local market next month by Anderson Research International LLC.
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