Wireless customers gave AT&T high marks for its customer service, according to the latest J.D. Power study released Thursday. In the 2013 Wireless Customer Care Full-Service Study, Volume 2, AT&T outscored all other full-service wireless providers for the overall customer service experience measured across its retail stores, online, and call centers. AT&T also showed significant […]
Universal Insurance recently opened new customer service facilities in Canóvanas, where, starting July 8, it will transfer offices currently located at Plaza Escorial in Carolina, company officials announced.
The role that social media plays in today’s business world is gaining more ground with each passing day, making it crucial for companies to manage their online presence proactively and virtually in real-time.
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