WorldNet seminar strategizes to transform customer service in gov’t
February 22, 2013
Telecommunications provider WorldNet recently hosted a seminar to lay out strategies that government agency leaders can follow to improve customer service: a key element in achieving a much-needed transformation and greater efficiencies in the public sector.
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Op Ed: Customer service — Smaller is better
May 1, 2012
When it comes to providing value to customers, size isn’t everything — personalized service is.
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MCS invests $600K to open 3 new regional offices
May 23, 2011
Insurance provider Medical Card Systems Inc. recently completed a $600,000 investment to open three new customer service offices in Bayamón, Vega Alta and Naranjito that will benefit a combined 342,000 insured customers along the northern-central region, company officials said.
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