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While people, process and technology have long been considered the foundation of business success, evolving customer expectations have changed the game.
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Formula for long-term success: People, process, technology, customers
Contributor March 12, 2025

Companies that fail to prioritize the customer in their strategy risk obsolescence. #NewsismyBusiness

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QUOTE OF THE WEEK:

“The purpose of this report is not only to highlight challenges but to catalyze solutions using data gathered directly from entrepreneurs themselves. It’s an invitation to act collectively to strengthen the ecosystem.”

 

— Lucy Crespo, CEO of the Puerto Rico Science, Technology and Research Trust, on Colmena66’s 2024 Interactive Report on the State of the Business Community in Puerto Rico

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