Telecom Board grilling providers on charges, credits post-María
January 18, 2018
The Puerto Rico Telecommunications Regulatory Board has begun a series of meetings with the island’s major telecom providers to probe charges and credits to customers left without service after the hurricanes that slammed the island in September.
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T-Mobile scores top marks in separate customer satisfaction studies
January 5, 2018
T-Mobile obtained the highest scores in customer satisfaction throughout the year 2017, according to two main independent studies, the carrier announced.
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Wireless co’s are 82% to 95% back online, but still fighting vandalism
December 4, 2017
Puerto Rico’s wireless telecom providers have restored between 82 percent and 95 percent of services to sites ravaged by Hurricane María in September, but a full restoration will hinge on controlling vandalism, copper theft and restored energy service.
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