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Aon Hewitt to recruit 100 people in Puerto Rico

Aon's future call center candidates must be team players and have good interpersonal skills. (Credit: www.wikipedia.org)

Aon’s future call center candidates must be team players and have good interpersonal skills. (Credit: www.wikipedia.org)

Aon Hewitt is seeking 100 full time customer service representatives to staff an upcoming expansion at its Puerto Rico call center, the company announced Monday.

To find its new employees, Aon will be hosting a job fair from 8 a.m. to 3 p.m. on Aug. 2 at its Ponce de León headquarters in Hato Rey.

To qualify, candidates must have one year of experience in customer service with a Bachelor’s or Associate Degree, or two years experience in customer service with a high school diploma. Previous experience in a call center is preferable, especially if the experience is in the area of benefits and human resources.

The person must master English and Spanish, both oral and written, and know how to manage information systems. The job also requires an ability to perform several tasks at once and possess analytical, problem solving, and good communication skills.

Some required basic functions are: attending customer calls, identifying the best tools to resolve the situation, document the process, and refer calls as best as possible, if necessary. The candidate will also be responsible for conducting investigations into cases, interact with the client and the team, and actively participate in continuous improvement activities of the processes carried out.

Candidates must be team players and have good interpersonal skills, Aon noted.

Author Details
Author Details
Business reporter with 27 years of experience writing for weekly and daily newspapers, as well as trade publications in Puerto Rico. My list of former employers includes Caribbean Business, The San Juan Star, and the Puerto Rico Daily Sun, among others. My areas of expertise include telecommunications, technology, retail, agriculture, tourism, banking and most other segments of Puerto Rico’s economy.
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7 Comments

  1. Luis E. Quijano August 1, 2013

    Well i was told of this by a friend so I will be going to see if I can get a job

    Reply
    1. Jordan Midence September 5, 2013

      U got the job?

      Reply
      1. Luis E. Quijano September 5, 2013

        No i did not u.u

        Reply
        1. Jordan Midence September 5, 2013

          i went today for an interview… i hope i get the job…..

          Reply
          1. Luis E. Quijano September 5, 2013

            Wait ur from PR…wow epic…….i don’t bother no getting the job after waiting 9 hours without being able to sit down while i wait for the interview…its the way they rejected me that got me out

            Reply
          2. Jordan Midence September 6, 2013

            i took a writing test today and they told me they’re going to be callin like by monday. and i got an interview with some Marcela lady

            Reply
          3. Jordan Midence September 6, 2013

            that’s harsh though

            Reply

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