Although productivity and performance is the most important criterion for defining, reviewing, and evaluating benefit strategies, the most prevalent mechanism for reviewing wages is percent-based adjustment (44%), the survey showed.
“It was very disheartening to watch my sales team work diligently to book business and make major commitments only to let bureaucrats twiddle their thumbs, wondering if the island needs that business. It certainly created a lot of challenges over the past year, and I can’t say we’ve lost business just yet because it’s early in the day. But it’s a terrible precedent for our industry.”