From left: Ramón C. Barquín, president of the United Retailers Association, and Gilberto J. Marxuach-Torrós, president of Sacred Heart University, sign the agreement.
“It was very disheartening to watch my sales team work diligently to book business and make major commitments only to let bureaucrats twiddle their thumbs, wondering if the island needs that business. It certainly created a lot of challenges over the past year, and I can’t say we’ve lost business just yet because it’s early in the day. But it’s a terrible precedent for our industry.”