With the expansion of its services and staff, the Puerto Rican company is preparing to extend, by 2023, its products to Latin America, as well as massive events for local travelers.
“It was very disheartening to watch my sales team work diligently to book business and make major commitments only to let bureaucrats twiddle their thumbs, wondering if the island needs that business. It certainly created a lot of challenges over the past year, and I can’t say we’ve lost business just yet because it’s early in the day. But it’s a terrible precedent for our industry.”