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Puerto Rico Gov. Jenniffer González signed multiple bills into law, approving six measures affecting public health, agriculture and digital government services.
The Puerto Rico Capitol building in San Juan
Consumer protection in Puerto Rico should be judged by outcomes, not optics, as the Department of Consumer Affairs’ recent enforcement actions prompt debate over substance versus spectacle, writes Antonio Santos.
Hiram Torres-Montalvo, secretary of the Puerto Rico Department of Consumer Affairs (DACO, in Spanish), speaks about the agency’s enforcement effort targeting online price disclosures.
A house under construction in Puerto Rico. Puerto Rico lawmakers are considering reforms to modernize the island’s Tourist Residences Act. (Credit: stockphotofan1 | Dreamstime.com)
The Puerto Rico Bankers Association and the Department of Consumer Affairs launched a digital campaign during the 2025 holiday season to educate consumers on fraud prevention, secure payment methods, financial planning and their rights when shopping.
United Retailers Association (CUD) legal representative Agnes Martínez testifies during a House Consumer Affairs Committee hearing on a bill that would ban minimum purchase requirements for card payments in Puerto Rico.
A survey by the Puerto Rico Association of Condominiums and Access Controls found support for conciliation committees as a way to ease disputes and reduce regulatory caseloads. (Credit: Marilyn Volan | Dreamstime.com)
The Puerto Rico Supreme Court is being asked to strike down a liability exemption shielding LUMA Energy from consumer damage claims. (Credit: Carl Fiorito-López)
LUMA Energy offices in San Juan.
The monthly average of solar installations stands at 4,289, while complaints filed with the Department of Consumer Affairs (DACO, in Spanish) average 44 per month.
The Puerto Rico House Consumer Affairs Committee held a hearing to probe LUMA Energy’s denials of claims for damaged appliances.
Puerto Rico Department of Consumer Affairs Secretary Valerie Rodríguez-Erazo during the agency’s strategic roundtable event in San Juan.

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