More than two weeks into its management of Puerto Rico’s electrical system, private contractor LUMA Energy is not off to a good start. Frequent power outages and service delays have tested the patience of an already over-burdened customer base since LUMA Energy took control of the island’s electric system in a privatization switchover on June […]
LUMA, the private consortium that will begin operating the Puerto Rico Electric Power Authority’s (PREPA) transmission and distribution system, offered details about its customer service options for clients. As of today, LUMA will have multiple channels for customers to communicate with the company. The toll-free customer service hotline is 1.844.888.5862 (LUMA). Calls made to PREPA’s […]
Company executives and government officials broke ground on the future LUMA College for Technical Training, a $10 million training facility being funded by LUMA parent companies ATCO and Quanta Services. Assessments, onboarding and workforce development are already underway at the LUMA College site, which will become fully operational in phases over the next few months […]
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