The design of memorable customer experiences: A strategic approach
September 24, 2024
Designing memorable customer experiences requires a strategic approach that puts the customer at the center of every decision. #NewsismyBusiness
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Op-Ed: Strategic planning is not just common sense
August 17, 2012
In our first collaboration we shared with you the importance of strategy in your business vision. Many of you enjoyed the reading, while on the other hand, one of my teammates told me, “Hebé, I didn’t like it.”
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Op-Ed: The role of strategy in your business vision
August 3, 2012
All of us entrepreneurs and leaders have something in common: we have a clear vision of where we want to take our businesses, markets, brands or teams. What is great about this vision is that it’s as unique as there are personalities in the world.
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