Oracle study: 77% of consumers ‘fed up’ with bad customer service
May 9, 2018
A new survey commissioned by technology company Oracle shows that consumers are fed up with poor customer engagement experiences and outdated approaches to customer service, with 68 percent noting they would buy more from brands that put “service” back in customer service.
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AON’s ‘P.R. Benefits Outlook 2017’ study IDs employee-retaining trends
March 16, 2018
When it comes to retaining employees, companies must have a benefits strategy — which for some is key to reaching long-term goals for controlling costs and budget considerations.
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AON to unveil results of its ‘Puerto Rico Benefits Outlook’ survey
March 1, 2018
Aon plc, a global firm specializing in risk management, insurance brokerage, reinsurance, and outsourcing and human resources consulting services, will present the results of its “Puerto Rico Benefits Outlook survey” March 15.
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