The role that social media plays in today’s business world is gaining more ground with each passing day, making it crucial for companies to manage their online presence proactively and virtually in real-time.
Ana Mari Toro moved to Atlanta a year ago along with her husband, Eduardo, an ob-gyn, and their three children. While on vacation in Puerto Rico recently, she had a bad customer service experience at the largest mall cinema complex. After waiting in line for nearly half hour for an order, neither the employee, nor the manager could fulfill her request: nachos with cheese on the side and popcorn.
AON, a global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services provider, recently brought together its employees and their families to celebrate its “Global Service Day” in Puerto Rico.
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NIMB ON SOCIAL MEDIA