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While people, process and technology have long been considered the foundation of business success, evolving customer expectations have changed the game.
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Formula for long-term success: People, process, technology, customers
Contributor March 12, 2025

Companies that fail to prioritize the customer in their strategy risk obsolescence. #NewsismyBusiness

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The design of memorable customer experiences: A strategic approach
Contributor September 24, 2024

Designing memorable customer experiences requires a strategic approach that puts the customer at the center of every decision. #NewsismyBusiness

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In-Brief
Sky Caterers wins Iberia’s Best Customer Satisfaction award
NIMB Staff March 27, 2024

Puerto Rican airline food provider recognized for quality and punctuality. #NewsismyBusiness

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