Op-Ed: Top-notch SBA resource partners help entrepreneurs thrive
April 26, 2019
The U.S. Small Business Administration is focused on elevating America’s 30 million small businesses, the engines of our national and regional economies. Collaboration with our resource partners is essential to our mission of helping them start, grow and expand. The SBA provides access to capital, training and additional resources to help small businesses start and […]
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Op Ed: Customer service — Smaller is better
May 1, 2012
When it comes to providing value to customers, size isn’t everything — personalized service is.
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Op-Ed: The power of ‘word-of-mouth’ marketing
March 28, 2012
Even in an age of modern and high-tech communication, the most powerful and effective means of generating new business is word-of-mouth. People turn to trusted friends or colleagues for recommendations regarding product or service providers.
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