The issue of information portability resonates, this time highlighting the importance of internal processes in every operation. These are those steps that, when optimized, facilitate workflows, transparency, agility and operational efficiency. The proliferation of smart devices and technologies in the workplace increase customer expectations when it comes to speed and accuracy in the provision of […]
In recent years we have seen in Latin America a rushed process of urbanization, which has brought several challenges for the region. In turn, it has given visibility to the great contrasts that still exist in our countries, being that although much of the population of the region lives in cities, there are still many […]
Digital transformation has revolutionized the way of doing business, and for business leaders, the next three years will be the most important in more than 50 years, Iván Fraticelli, general manager of Ricoh Puerto Rico said during a conference in San Juan. The digital transformation and the impact on the customer experience in the new […]
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