Wyndham Garden Hotel & Casino at Palmas del Mar announced Wednesday it has received a TripAdvisor “Certificate of Excellence” award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
“Wyndham Garden Hotel & Casino at Palmas del Mar is pleased to receive a TripAdvisor Certificate of Excellence,” said Maricarmen Borges, corporate vice president, Empresas Santana, owners of the hotel. “We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor.”
Wyndham Garden at Palmas del Mar is owned and operated by Puerto Rico-based Empresas Santana, which also owns a soon-to-be-constructed Wyndham resort in Barceloneta, expected to break ground this summer, and Wyndham Hotel Group sister property Howard Johnson Hotel in Isla Verde.
“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, vice president of marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”
The Wyndham Garden is a 107-room hotel with all of the standard amenities, which also provides access to a variety of outdoor sports and activities, including 36 holes of golf at nearby Palmas del Mar Golf Course and 16 on-site tennis courts.