In-Brief

Doubletree employee takes top Hilton honor

Julio Navedo, center, has been performing as the hotel’s “Doubletree cookie” character, participating in numerous activities related to the hotel and the community. To the right is San Juan Mayor-elect Carmen Yulín Cruz. Julio Navedo, center, has been performing as the hotel’s “Doubletree cookie” character, participating in numerous activities related to the hotel and the community. At the far right is San Juan Mayor-elect Carmen Yulín Cruz.

Hilton Worldwide has honored Julio Navedo, a houseman from the Doubletree By Hilton San Juan, with the company’s Spirit of CARE Award. This award designates Navedo as a top performer within DoubleTree by Hilton Hotels, the company said Thursday.

Nominated by their peers because of exemplary loyalty, attitude and service, the chosen team members continually exceed expectations of both customers and fellow team members. Less than one percent of all DoubleTree by Hilton team members nationwide receive this honor.

“Navedo continues to make outstanding contributions to guests and team members, showing great enthusiasm in all areas of his work at the hotel,” said Yodil Cabán, general manager of the hotel. “We’re proud of his recognition as a Spirit of CARE Award winner, the company’s most prestigious team member award.”

“Employees like Navedo create a welcoming and exceptional experience for guests, which impacts other team members and creates a domino effect of great service,” Cabán said.

Navedo, a Dorado resident, has been performing as the hotel’s “Doubletree cookie” character, participating in numerous activities related to the hotel and the community. His participation in such activities has increased local awareness of the DoubleTree brand, prompting guests to make reservations at the hotel to spend time with “The Cookie Man” in an activity, hotel executives said.

Author Details
Business reporter with 25 years of experience writing for weekly and daily newspapers, as well as trade publications in Puerto Rico. My list of former employers includes Caribbean Business, The San Juan Star, and the Puerto Rico Daily Sun, among others. My areas of expertise include telecommunications, technology, retail, agriculture, tourism, banking and most other areas of the economy.

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