The Puerto Rico Justice Department’s CyberCrime Division will testify before the Senate on Internet sales and the protections consumers require to fight off fraudulent business practices.
The purpose of the hearing on Senate Resolution 1387 — under consideration by the Senate Labor Relations, Consumer Affairs and Job Creation Committee — is to seek ways to curb the practice that harms online buyers, said Sen. Luis D. Rivera-Filomeno.
“This is the discussion we began with the ‘Clasificados Online’ website, which have already explained the provisions they are taking to protect the rights of consumers,” the lawmaker said, referring to a popular San Juan-based website that offers a platform for consumers to buy and sell products and services.
“The website administrators have shown the willingness to make changes that apply and take internal action to improve their systems to make them less vulnerable to fraud,” Rivera-Filomeno said. “It’s a good time to get everyone together to seek to curb this practice that causes so much damage to our consumers.”
The Senate investigation has already extended to fraudulent practices through websites on the sale of motor vehicles. The Puerto Rico Police and the Department of Transportation and Public Works have made their recommendations to the Committee to combat scams against consumers using internet sites dedicated to the sale of goods, he said.
“Agencies that are relevant to these issues are helping us to find solutions with strategies that allow us to initiate an effective legislative process in defense of the consumer, who needs to have all the guarantees to make an informed decision when purchasing a motor vehicle,” he said.
“We need to close that gap that makes it easier for car dealers to dodge the regulations of the Department of Consumer Affairs that punish fraudulent practices that violate the rights of our consumers,” said Rivera-Filomeno.
The hearing will begin at 9:30 a.m. at the Roberto Rexach Benitez room.