DACO, Retailers Assoc. to orient on use of reusable bags
March 16, 2017
The Retail Trade Association, which groups major local and multinational chains, has joined efforts with the Consumer Affairs Department to educate and create awareness among consumers about the use of reusable bags and bans the use of plastic bags.
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Plastic bags will take months to disappear after ban
October 31, 2016
The ban on disposable plastic shopping bag kicks in Dec. 30, but though Puerto Rico’s retailers have had a year to prepare, don’t expect them all to give up plastic right away.
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Econo Supermarket outranks competitors in DACO study
June 11, 2014
Puerto Rican supermarket chain Econo received the best marks in a study conducted by the Consumer Affairs Department, known as DACO, which evaluated the performance of the island’s best-known grocers.
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DACO launches new ‘Citizen Inspector’ program
May 29, 2014
The Puerto Rico Consumer Affairs Department, known as DACO in Spanish, announced Wednesday the start of its new “Citizen Inspector” program, which aims to educate consumers and encourage citizen participation in efforts to implement the agency’s public policy.
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DACO seeks to regulate online group coupon sales
February 13, 2014
The Consumer Affairs Department is looking to regulate the online sale of group coupons through a regulation that would protect consumers from fraudulent offers.
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DACO to review deceptive practices and ads regulation
December 26, 2013
In the wake of this year’s somewhat chaotic Black Friday sales event, the Consumer Affairs Department will take it upon itself to review the Regulation Against Deceptive Practices and Advertisements to, among other changes, require tighter language from retailers when it comes to special offers and item descriptions.
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DACO unveils new 3-1-1 consumer orientation hotline
December 16, 2013
The Puerto Rico Consumer Affairs Department is unveiling today its new 3-1-1 consumer orientation service, through which citizens will be able to call to get general information about their rights as consumers, as well as on the complaint filing process, agency Secretary Nery Adames said. Through the hotline, consumers will also have access to details […]
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Consumer advocate re-launches radio show to ‘fill information void’
April 11, 2012
Consumer rights advocate Gilberto Arvelo, popularly known as Dr. Shoper[sic], announced Tuesday the rebirth of his radio show that will air simultaneously on several stations to, in his words, fill an information gap that consumers have to be able to ride out the current economic conditions.
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Amazon facing $500K fine for nixing free shipping to P.R.
February 8, 2012
The Consumer Affairs Department has issued a fine against online retailer Amazon for failing to reasonably support its decision to take the “Super Saver” free away shipping benefit from Puerto Rico consumers, News is my Business learned Tuesday.
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Retail sales to increase by 3.3% during Christmas season
November 22, 2011
Just two days before the biggest shopping weekend of the year, Puerto Rico Trade predicted Tuesday that retail sales will increase by 3.3 percent during the Christmas season, if the pattern in local consumer purchases maintains the same growth rate registered in the period ended in September 2011, which was $2.9 million.
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DACO suing Amazon for discriminating against P.R. consumers
October 26, 2011
After failed attempts to convince online retailer Amazon to reinstate its free shipping option to Puerto Rico, the Consumer Affairs Department is preparing to file a lawsuit against the Seattle, WA-based company for discriminatory practices, News is my Business confirmed Tuesday.
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DACO opens new office to pursue stateside retailers shunning P.R.
September 1, 2011
In an effort to safeguard the rights of all consumers living in Puerto Rico against illegal and discriminatory practices by companies that offer goods and services, especially online, Consumer Affairs Secretary Luis G. Rivera Marín and acting governor, Kenneth McClintock, signed an administrative order Thursday creating the Anti-Discrimination Commercial Office.
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MIDA balks at proposed Closing Law regulation easing drugstore food sale rules
July 20, 2011
The Marketing, Industry and Food Distribution Chamber expressed its opposition Tuesday to a proposal by Consumer Affairs Secretary Luis Rivera Marín to approve a regulation related to the Closing Law to allow pharmacies to sell more food items on the days that supermarkets must remain closed.
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Gasoline prices continue upward swing
February 3, 2011
As the local price for gasoline approaches — and exceeds — 80 cents per liter at the pump, the Consumer Affairs Department on Thursday warned that it will get even more expensive to fill the tank in coming days.
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