Online purchases have taken on an increasingly prominent role in retail purchases made by Puerto Rico consumers.
The agency will be monitoring businesses' compliance with consumer protection criteria.
A four-person family in Puerto Rico will spend an average of $203.09 for the basic items it should have in a five-day “emergency basket” ahead of this year’s hurricane season, the Puerto Rico Department of Consumer Affairs confirmed. The agency known as DACO said a six-person supply will cost an average of $287.37, $375.36 for […]
Looking to defend consumer rights, the Puerto Rico Department of Consumer Affairs (DACO, in Spanish) is launching several measures to recoup about $950,000 from businesses that have failed their clients, agency Secretary Edan Rivera said. During a press conference, the government official said among other steps, the agency will disclose the names of businesses monthly […]
United Retailers Association (CUD in Spanish) President Jesús E. Vázquez-Rivera urged Puerto Rico Department of Consumer Affairs (DACO, in Spanish) Secretary Edan Rivera-Rodríguez, to “desist once and for all” from the ongoing practice of imposing arbitrary fines on businesses. Interventions are being done at different businesses, especially supermarkets, to check that product prices on the […]
The Puerto Rico Consumer Affairs Department (DACO, in Spanish) unveiled a new online appointment system to give consumers access to orientation and the ability to carry out their procedures while avoiding lines and crowds, said agency Secretary Carmen Salgado. Through this link, people can coordinate their appointment to get services in person at any DACO’s […]
The Puerto Rico Department of Consumer Affairs has issued a new set of rules that condominium residents must abide by during the COVID-19 lockdown and curfew, agency Secretary Carmen Salgado confirmed. The new conditions included in Order 2020-010 seek to respond to several complaints filed at the agency known as DACO about “extreme measures” adopted […]
The Retail Trade Association and the Puerto Rico Chamber of Commerce, together with the Department of Consumer Affairs, have joined forces.
A little more than 1 million Puerto Rico residents could potentially be affected by the cybersecurity breach unveiled by credit information firm Equifax late last week, Consumer Affairs Secretary Michael Pierluisi said.
The Department of Consumer Affairs issued Wednesday about 14 infringement notices to auto dealers selling vehicles without the Monroney Label, required by local and federal laws to provide information to potential car buyers.
The Retail Trade Association, which groups major local and multinational chains, has joined efforts with the Consumer Affairs Department to educate and create awareness among consumers about the use of reusable bags and bans the use of plastic bags.
The ban on disposable plastic shopping bag kicks in Dec. 30, but though Puerto Rico’s retailers have had a year to prepare, don’t expect them all to give up plastic right away.
Puerto Rican supermarket chain Econo received the best marks in a study conducted by the Consumer Affairs Department, known as DACO, which evaluated the performance of the island’s best-known grocers.
The Puerto Rico Consumer Affairs Department, known as DACO in Spanish, announced Wednesday the start of its new “Citizen Inspector” program, which aims to educate consumers and encourage citizen participation in efforts to implement the agency’s public policy.
The Consumer Affairs Department is looking to regulate the online sale of group coupons through a regulation that would protect consumers from fraudulent offers.
NIMB ON SOCIAL MEDIA