DACO unveils new 3-1-1 consumer orientation hotline
The Puerto Rico Consumer Affairs Department is unveiling today its new 3-1-1 consumer orientation service, through which citizens will be able to call to get general information about their rights as consumers, as well as on the complaint filing process, agency Secretary Nery Adames said.
Through the hotline, consumers will also have access to details related to license registry and certification applications the agency known as DACO requires.
“This orientation hotline is easy to learn and will allow people to turn to DACO to benefit from one-on-one attention, with immediate access to the agency’s services,” Adames said.
The 3-1-1 service will be available Monday to Friday, from 8 a.m. to 6 p.m.