In-Brief

Claro opens Guayama customer service center

Claro President Enrique Ortiz de Montellano, left, meets and greets Plaza Guayama's customer service. (Credit: Dennis Villalobos, Claro) Claro President Enrique Ortiz de Montellano, left, meets and greets Plaza Guayama’s customer service. (Credit: Dennis Villalobos/Claro)

Telecom carrier Claro officially cut the ribbon on its newest customer service center in Guayama, to provide attention to customers in Puerto Rico’s central and southern regions.

The center located at the Plaza Guayama mall offers services related to mobile and fixed telephone lines, Internet, and ClaroTV. Customers will also be able to: buy wireless phones, computers and tablets, pay or review their bills, get advice related to new technologies, reload minutes, renew services, make equipment guarantee claims, access technical services, and subscribe to additional services such as text messageing, multimedia, Internet and mobile roaming.

The new center also features “areas of expertise” — a concept where customers have the opportunity to test products and equipment before purchasing them.

Author Details
Business reporter with 25 years of experience writing for weekly and daily newspapers, as well as trade publications in Puerto Rico. My list of former employers includes Caribbean Business, The San Juan Star, and the Puerto Rico Daily Sun, among others. My areas of expertise include telecommunications, technology, retail, agriculture, tourism, banking and most other areas of the economy.

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