TurnosPR launches app to mark 10 years of customer service
November 18, 2024
The new app simplifies appointment management for businesses and agencies. #NewsismyBusiness
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Puerto Rico water utility unveils new digital platforms
January 16, 2024
PRASA customers urged to register on new platforms, which offer improved accessibility and security features. #NewsIsMyBusiness
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LUMA outlines infrastructure improvements for 2024
December 13, 2023
The utility gave a year-end review of its efforts to modernize Puerto Rico’s electric power system. #NewsismyBusiness
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Holiday sales expected to grow 3% to 4.6% in Puerto Rico
November 2, 2023
They emphasize e-commerce and early shopping strategies. #NewsismyBusiness
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Global 1080’s Fables – Customer service
September 20, 2023
This story is an example of how focusing on customer service can significantly enhance a company’s reputation and success. #NewsismyBusiness
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LUMA outlines 12-month energy plan for Puerto Rico
September 14, 2023
‘Building a Better Energy Future’ promises improved reliability and customer service. #NewsismyBusiness
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Global 1080’s Fables – Competitive advantage
September 13, 2023
The story of EcoGlow is a perfect illustration of how identifying a unique value proposition and aligning it with customer needs can create a powerful competitive edge. #NewsismyBusiness
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Carelon Global Solutions to host job fair Aug. 1 in San Juan
August 1, 2023
The multinational company is looking to hire 700 part-time and full-time employees. #NewsismyBusiness
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Oracle study: 77% of consumers ‘fed up’ with bad customer service
May 9, 2018
A new survey commissioned by technology company Oracle shows that consumers are fed up with poor customer engagement experiences and outdated approaches to customer service, with 68 percent noting they would buy more from brands that put “service” back in customer service.
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Liberty begins servicing Maricao; now present in all towns
May 12, 2017
Liberty Puerto Rico has begun to offer its services to residential and commercial customers in Maricao, giving the company presence in all the main island’s municipalities.
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Liberty opens new Plaza del Sol customer service center
September 16, 2016
Liberty Puerto Rico inaugurated Thursday its new Customer Service Center at Plaza del Sol Shopping Center in Bayamón to provide more convenience and efficiency to customers in the Bayamón area, the company announced.
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Liberty now offers 24/7 customer service islandwide
September 6, 2016
Liberty Puerto Rico announced Monday it is now offering customer service 24 hours a day, seven days a week throughout the entire island.
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Liberty opens new Hato Rey customer service center
March 21, 2016
Liberty Puerto Rico officially inaugurated last week its new 3,500 square-foot customer service center in Hato Rey, on the corner of Ponce de León and Roosevelt Avenues.
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PREPA overhauls website, adds new sections
April 15, 2014
The Puerto Rico Electric Power Authority unveiled Monday its revamped website, as part of its strategy to improve customer service and increase its transparency before the public, agency Executive Director Juan Alicea said.
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Puerto Rican invention boosts retail sales in U.S., island
February 4, 2014
The time it takes for the Tuscalossa Amphitheater in Alabama to offer customer service has been reduced by half, while sales have increased by 20 percent since the venue implemented the eMobilePOS mobile point of sale system developed by Puerto Rican company e-Nabler, representatives announced.
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