Multinational Life Insurance opens help line for Option Health Care customers
Multinational Life Insurance Company CEO Luis Pimentel-Zerbi recently announced that the company will begin to serve Option Health Care policy holders directly, rather than through a third-party administrator.
The new line of business results from Multinational Insurance Company acquisition of National Life Insurance Co. late last year, which included Option Health Care in its portfolio of products and services. Most recently, Multinational also picked up National Insurance Company’s assets.
Multinational Life and its parent Multinacional de Seguros will offer all Option Health Care customers and providers information regarding pre-authorization, case management and other services over the phone — 787-772-4339 or 787-758-8080, extensions 2299 and 2377 — via email at [email protected], and via fax at 939-205-8780 o 939-205-8781”.
“We are ready to make sure that patients and providers get service continuity, as well as swift and efficient services,” added Pimentel. “All coverage plans remain unaltered. The bottom line for this process is that customers will now have access to a broader network of more than 9,000 providers, more than 60 facilities and numerous options for dental care.”
“Those insured with us will now benefit from a wide range of alternatives and excellent services by the best professionals in all fields,” he said, noting customers can continue using their old health plan cards for now while new cards arrive in the mail.