Through an estimated investment of $200,000, Puerto Rican company Insight Managing Solutions will expand its operations in San Juan, after reaching an incentives agreement with the Puerto Rico Industrial Development Company, representing a commitment to create 100 new jobs over the next 36 months, company and government officials announced Tuesday.
The additional 100 jobs will represent $1.5 million in new payroll, company representatives said.
“In a setting that promotes investment and job creation, we see the opportunity to expand our services to a larger market,” said Víctor García-Porrata, CEO of Insight, during a news conference at PRIDCO’s Hato Rey headquarters.
The company has a call center in San Juan, with more than 10 years of experience in the market, capable of offering integrated communication services throughout the United States, the Caribbean, Central and South America with bilingual, highly trained staff that is backed by advanced technology, he said.
“The agreement we are announcing today is a sign of our commitment to continue investing in the island’s economic development, as we have done for a decade,” said Neftalí Bernard, also CEO of the company.
The new jobs Insight will create are mostly customer service positions dedicated to managing the company’s sales and business management processes, providing technical support, conducting third-party validations, telemarketing and advertising, among other services.
“This announcement validates the industrial development strategy we have been implementing, a strategy that focuses on our core competitive advantages to attract investment and create diversified employment opportunities,” said Economic Development and Commerce Secretary Alberto Bacó.
“We have identified services exports of as one of the key elements for Puerto Rico’s sustainable development and economic growth and to create of jobs on the island,” he said. “We have the necessary environment and conditions to become a sophisticated export hub for all kinds of services, to immerse ourselves in the global economy.”