T-Mobile obtained the highest scores in customer satisfaction throughout the year 2017, according to two main independent studies, the carrier announced.
Puerto Rico’s wireless telecom providers have restored between 82 percent and 95 percent of services to sites ravaged by Hurricane María in September, but a full restoration will hinge on controlling vandalism, copper theft and restored energy service.
T-Mobile Puerto Rico employees have come together on a weekly basis to deliver assistance to several communities that received the brunt of Hurricane María in September, the company confirmed.
T-Mobile announced the opening of its new store in the La Virgencita sector, in the town of Toa Baja.
Wireless carrier T-Mobile on Monday unveiled “DIGITS,” a new technology that breaks down the limitation of one number per phone and one phone per number. T-Mobile customer’s phone numbers will be upgraded to DIGITS for free — and customers can get another DIGITS line for $10 a month with AutoPay, company officials said.
Defying the challenges of the current economic environment, T-Mobile announced Tuesday the opening of its new store in Plaza Fajardo.
T-Mobile confirmed Thursday it successfully won 45 percent of the low-band 500 MHz spectrum auction conducted by the Federal Communications Commission, covering 100 percent of the U.S. mainland and Puerto Rico.
Wireless carrier T-Mobile is weathering Puerto Rico’s protracted economic slump by keeping an ear to the ground on consumer needs for quality services at affordable rates, developing a “pro-consumer” brand as a result.
T-Mobile Puerto Rico executives said Thursday the wireless carrier experienced a 10 percent growth on the island in 2015, while the industry as a whole shrank by 2 percent.
The telecommunications industry is marking the 20th anniversary of the Telecom Reform Act of 1996, which in Puerto Rico sparked unprecedented levels of competition in a sector formerly dominated by a single carrier and astronomical calling rates.
The better part of the past two years have been very busy for wireless carrier T-Mobile, which has taken it upon itself to “disrupt” the industry with its so-called “UnCarrier” moves.
At an event held in California on Tuesday, T-Mobile announced its 10th Un-carrier move, responding directly to a surging demand for mobile entertainment by unleashing mobile video.
Puerto Rico’s wireless sector has been stagnant since 2011, with five carriers fiercely competing for their wedge of a market that reflects an 89 percent penetration rate — well below many jurisdictions in the Americas.
After grabbing roughly 100 percent of the industry’s postpaid phone growth in 2014, T-Mobile is now taking its surging revolt against what it calls “broken” U.S. wireless practices to a new front.
Wireless carrier T-Mobile on Tuesday marked a year since launching its “Libérate” campaign, through which it set out to shake up the industry by eliminating contracts and lowering average monthly rates by 15 percent, company officials said.
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