T-Mobile unveils $200K mobile sales and service unit for Humacao customers
March 22, 2019
Wireless carrier T-Mobile Puerto Rico unveiled its new mobile sales and service unit, which it will use to serve customers in Humacao and the island’s eastern flank. The company invested $200,000 in the 325 square-foot unit, which will initially employ 11 people and will be stationed at Plaza Palma Real, where T-Mobile lost a store […]
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T-Mobile grows P.R. client base by 15% in ’18, continues 600MHz deployment
February 14, 2019
T-Mobile announced its financial reports for the final quarter and full year 2018, along with its performance on a local operational level for the past year, which resulted in a 15 percent year-over-year growth of its customer base. Jorge Martel, general manager for T-Mobile Puerto Rico, said the carrier’s growth sharply contrasts the performance of […]
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T-Mobile confirms deployment of small cells project, new areas covered by 600MHz
December 20, 2018
With this recent investment, T-Mobile continues to strengthen its expansion strategy in advance of arrival of 5G, in 2019 or during the first quarter of 2020.
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P.R. business sector vital for T-Mobile’s growth post-María
October 19, 2018
The segment — comprising all types of companies, but especially small and medium enterprises — has delivered a 19 percent month-over-month growth for the carrier since August.
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T-Mobile 600 MHz Extended Range LTE live in P.R., laying foundation for 5G
September 10, 2018
T-Mobile announced it has now lit up 600 MHz (Band 71) Extended Range LTE in 1,254 cities and towns in 36 states, including the island of Puerto Rico.
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T-Mobile announces expansion strategy, increased coverage
August 8, 2018
Wireless carrier T-Mobile announced a multi-million strategy to expand its locations, while increasing its network’s coverage and capacity throughout the island.
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Atento reopens Caguas call center after $9M post-María renovation
June 13, 2018
Atento S.A. marked the reopening of its customer relations center in Caguas, following a comprehensive post-Hurricane María renovation.
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T-Mobile 600 MHz Extended Range LTE now live in 900+ sites, coming to P.R.
June 7, 2018
T-Mobile has lit up 600 MHz Extended Range LTE technology in more than 900 cities and towns across 32 states, offering T-Mobile LTE coverage into 120 places, and will deploy the same advanced coverage in Puerto Rico in the fall, executives announced.
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T-Mobile, Sprint to merge; P.R. Telecom Regulatory Board to comment to FCC
April 30, 2018
Wireless carrier T-Mobile U.S. announced an agreement to buy the assets and operations of Sprint Corp., in an all-stock transaction worth about $60 billion.
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T-Mobile marks decade of support for Susan G. Komen Race for the Cure
March 5, 2018
Accompanied by Olympic medalist hurdler Javier Culson and a large group of employees, wireless carrier T-Mobile once again demonstrated its support as a presenter of Race for the Cure, Susan G. Komen’s most important fundraiser in Puerto Rico.
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T-Mobile CEO recognizes P.R. recovery, reaffirms long-term commitment
February 9, 2018
T-Mobile CEO John Legere recognized and reiterated the carrier’s commitment to Puerto Rico’s recovery after Hurricane María during the presentation of the company's quarterly financial results.
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Telecom Board grilling providers on charges, credits post-María
January 18, 2018
The Puerto Rico Telecommunications Regulatory Board has begun a series of meetings with the island’s major telecom providers to probe charges and credits to customers left without service after the hurricanes that slammed the island in September.
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T-Mobile scores top marks in separate customer satisfaction studies
January 5, 2018
T-Mobile obtained the highest scores in customer satisfaction throughout the year 2017, according to two main independent studies, the carrier announced.
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Wireless co’s are 82% to 95% back online, but still fighting vandalism
December 4, 2017
Puerto Rico’s wireless telecom providers have restored between 82 percent and 95 percent of services to sites ravaged by Hurricane María in September, but a full restoration will hinge on controlling vandalism, copper theft and restored energy service.
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T-Mobile continues delivering relief, communications to PR communities
November 22, 2017
T-Mobile Puerto Rico employees have come together on a weekly basis to deliver assistance to several communities that received the brunt of Hurricane María in September, the company confirmed.
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