Atento reopens Caguas call center after $9M post-María renovation
June 13, 2018
Atento S.A. marked the reopening of its customer relations center in Caguas, following a comprehensive post-Hurricane María renovation.
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ATH Móvil users may use platform to donate to nonprofits
June 13, 2018
EVERTEC Inc. announced that ATH Móvil now has a new feature to help nonprofit organizations receive donations.
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T-Mobile 600 MHz Extended Range LTE now live in 900+ sites, coming to P.R.
June 7, 2018
T-Mobile has lit up 600 MHz Extended Range LTE technology in more than 900 cities and towns across 32 states, offering T-Mobile LTE coverage into 120 places, and will deploy the same advanced coverage in Puerto Rico in the fall, executives announced.
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FCC OKs additional funding to restore communications networks in PR/USVI
May 30, 2018
The Federal Communications Commission approved additional immediate funding to accelerate the restoration of communications networks in Puerto Rico and the U.S. Virgin Islands that were damaged and destroyed during the 2017 hurricane season, it confirmed.
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Fusionworks reinvents itself with new corporate image, expansion to FL, DR
May 21, 2018
Puerto Rican business and technology consulting firm, Fusionworks, launched a new corporate image after completing 16 successful years in the local market and expanding operations to the Dominican Republic and Florida.
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Liberty P.R. expects to have ‘full connectivity’ by June; lost $45M in revenue post-storms
May 10, 2018
Liberty Puerto Rico has restored 80 percent of its infrastructure, ravaged by Hurricanes Irma and María last September, and expects to be fully back online by June, after investing $130 million in repairs.
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Oracle study: 77% of consumers ‘fed up’ with bad customer service
May 9, 2018
A new survey commissioned by technology company Oracle shows that consumers are fed up with poor customer engagement experiences and outdated approaches to customer service, with 68 percent noting they would buy more from brands that put “service” back in customer service.
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EVERTEC reports $23M in net income for 1Q18
May 2, 2018
EVERTEC Inc. announced results for the first quarter ended March 31, 2018, including net income attributable to common shareholders of $23 million, or $0.31 per diluted share flat, when compared with the prior year.
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P.R. IT Cluster to hold 5th annual info tech industry conference
May 2, 2018
The Puerto Rico Information Technology Cluster (PRITC) will host its 5th annual “CIO & IT Leadership Conference” on May 11.
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T-Mobile, Sprint to merge; P.R. Telecom Regulatory Board to comment to FCC
April 30, 2018
Wireless carrier T-Mobile U.S. announced an agreement to buy the assets and operations of Sprint Corp., in an all-stock transaction worth about $60 billion.
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FCC Chair Pai says recovery funding to P.R. to be allocated by towns
March 8, 2018
Federal Communications Commission Chairman Ajit Pai said the funding the agency is proposing to assign Puerto Rico will be disbursed on a competitive basis by geographic area, or towns, to repair and restore telecom networks and services destroyed by Hurricane María.
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Lawmaker files bills to ensure ‘Net Neutrality’ in P.R.
March 7, 2018
Sen. Aníbal José Torres announced the filing of several legislative measures to guarantee the concept of “Net Neutrality” in Puerto Rico, so that consumers can surf a restriction-free internet.
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Cisneros Interactive expands role as Facebook’s official reseller in P.R.
March 7, 2018
Cisneros Interactive, Cisneros’ digital advertising division, became an official reseller of Facebook for Puerto Rico, as part of the expansion of the strategic alliance between the companies to support more advertisers in Central America, the Caribbean and Uruguay.
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Codetrotters announces scholarships for iOS courses
March 6, 2018
e-Nabler Corporation, a provider of mobile POS software, and Rocket Farm Studios, a Boston-based mobile development studio, announced they will sponsor two high potential students for classes at Codetrotters Academy, Puerto Rico’s first coding bootcamp.
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FCC Chair Pai to visit P.R., USVI in March
February 22, 2018
Federal Communications Commission Chairman Ajit Pai will visit Puerto Rico and the U.S. Virgin Islands from March 7–10 to meet with local leaders and communications service providers and review the status of communications restoration efforts after the 2017 hurricane season, the agency confirmed.
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