DACO urges citizens to apply for New Energy program certificates
May 3, 2023
Department of Consumer Affairs (DACO, in Spanish) Interim Secretary Lisoannette González-Ruíz, called on citizens who qualify to apply for Single Compliance Certificates, a document issued to those who request information on companies that sell, install, and guarantee photovoltaic energy systems to be used in the Housing Department’s New Energy program. “Since its creation in December […]
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DACO warns of new fraud scheme using Coinbase platform
April 19, 2023
As part of the scheme, consumers receive an email claiming they have received $421 and that to access the funds they must click on a link to access it. #NewsismyBusiness
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Housing Dept. opens 1st round of applications for New Energy Program
March 27, 2023
Those interested can apply for the New Energy Program website, by calling or in person. #NewsismyBusiness
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DACO warns of text message fraud scheme to cancel ATM cards
January 12, 2023
Consumers who receive this text message are urged to abstain from answering it and reporting it to the Puerto Rico Police Department and their bank.
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Dept. of Consumer Affairs opens renewable energy office
December 13, 2022
The new office will be responsible for creating guidance between companies selling solar systems and consumers.
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Dept. of Consumer Affairs to monitor Puerto Rico’s ‘Cyber Monday’ sales
November 28, 2022
Online purchases have taken on an increasingly prominent role in retail purchases made by Puerto Rico consumers.
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DACO urges Puerto Rico consumers to shop smart on sales tax holiday
June 17, 2022
The agency will be monitoring businesses' compliance with consumer protection criteria.
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4-person family in Puerto Rico will spend $200+ on ‘emergency basket’
June 30, 2021
A four-person family in Puerto Rico will spend an average of $203.09 for the basic items it should have in a five-day “emergency basket” ahead of this year’s hurricane season, the Puerto Rico Department of Consumer Affairs confirmed. The agency known as DACO said a six-person supply will cost an average of $287.37, $375.36 for […]
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Dept. of Consumer Affairs activates plan to recover $950K for clients
June 24, 2021
Looking to defend consumer rights, the Puerto Rico Department of Consumer Affairs (DACO, in Spanish) is launching several measures to recoup about $950,000 from businesses that have failed their clients, agency Secretary Edan Rivera said. During a press conference, the government official said among other steps, the agency will disclose the names of businesses monthly […]
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United Retailers Assoc. urges DACO to stop ‘arbitrary fines on businesses’
June 22, 2021
United Retailers Association (CUD in Spanish) President Jesús E. Vázquez-Rivera urged Puerto Rico Department of Consumer Affairs (DACO, in Spanish) Secretary Edan Rivera-Rodríguez, to “desist once and for all” from the ongoing practice of imposing arbitrary fines on businesses. Interventions are being done at different businesses, especially supermarkets, to check that product prices on the […]
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DACO unveils online appointment system
December 23, 2020
The Puerto Rico Consumer Affairs Department (DACO, in Spanish) unveiled a new online appointment system to give consumers access to orientation and the ability to carry out their procedures while avoiding lines and crowds, said agency Secretary Carmen Salgado. Through this link, people can coordinate their appointment to get services in person at any DACO’s […]
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Consumer Affairs revises rules for condo residents amid COVID-19 curfew
April 1, 2020
The Puerto Rico Department of Consumer Affairs has issued a new set of rules that condominium residents must abide by during the COVID-19 lockdown and curfew, agency Secretary Carmen Salgado confirmed. The new conditions included in Order 2020-010 seek to respond to several complaints filed at the agency known as DACO about “extreme measures” adopted […]
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Gov’t, retailers join forces for ‘safe’ Black Friday, Christmas sales
November 7, 2018
The Retail Trade Association and the Puerto Rico Chamber of Commerce, together with the Department of Consumer Affairs, have joined forces.
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1M P.R. residents ‘potentially’ affected by Equifax breach
September 14, 2017
A little more than 1 million Puerto Rico residents could potentially be affected by the cybersecurity breach unveiled by credit information firm Equifax late last week, Consumer Affairs Secretary Michael Pierluisi said.
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DACO issues 15 infringement notices to car dealers
August 17, 2017
The Department of Consumer Affairs issued Wednesday about 14 infringement notices to auto dealers selling vehicles without the Monroney Label, required by local and federal laws to provide information to potential car buyers.
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